Competence and Conduct Standard · Free checker and guide

Find out what the Competence and Conduct Standard means for you.

A free checker and plain-English guide for social housing managers, executives and their employers. We are preparing housing management qualifications designed to meet the Standard's Level 4 and Level 5 requirements, to study online without taking time off work.

Tell me when courses open Read the guide

Free checker
Plain-English guide
Online study, around your job
No exams

Courses opening soon. Nothing can be booked or paid for yet.

Which qualification do you need?

Five short questions; only the first two are needed. Your answers stay on your device unless you sign up below.

1. Who do you work for?

2. What does your role mainly involve?

3. How long have you been in this role?

4. What do you already hold? (the highest that applies)

5. How many social homes does your employer own? (for a managing agent: its clients)

Guidance only. Your employer confirms what you need under the Standard.

In England, senior housing managers and executives in scope must hold, or be working towards, a relevant qualification by the end of a transition period that began on 1 October 2026: 36 months at landlords owning 1,000 or more social homes48 months at smaller landlords The Standard explained

The qualifications we are preparing

Housing management qualifications designed to meet the Standard's Level 4 and Level 5 requirements.

For senior housing managers

Level 4

The Standard asks senior housing managers to hold, or be working towards, an Ofqual-regulated Level 4 qualification in housing management.

For senior housing executives

Level 5

Senior housing executives need a Level 5 qualification, or a foundation degree, which includes leadership and management in housing.

If your qualification partly meets the Standard

Top-up units

Staff whose qualification covers only part of the required content, for example in surveying, facilities or leasehold management, can complete the missing content with additional units instead of a whole new qualification.

Courses opening soon. When they open, we will publish the full details, course lengths and prices. Tell me when courses open.

What learning with us will be like

Study online, around your job
Learn on your phone, tablet or laptop, when it suits you.
Help when you need it
Ask questions about the course at any time, and talk to a person when you want to.
Real people mark your work
A qualified housing assessor marks every piece of work.
No exams
There are no exams to sit.

For employers

Planning qualifications for a team? Our guide sets out who is in scope and by when, and the free checker gives guidance for each role.

Then tell us, choosing "For my team" in the form below. When courses open, we will help you plan around your deadlines, with invoicing for your organisation and one named contact.

Tell me when courses open

Courses opening soon

Leave your details and we will email you as soon as enrolment opens. We send one email first, asking you to confirm.

Name

What are you interested in?

Is it for you, or a team?

Organisation (optional)

If you used the free checker on this page, your answers are sent with your details, so we can tell you about the right course.

We use your details only to send you the emails you have asked for. We never sell them. You can unsubscribe at any time. Privacy notice.

What happens next

Confirm your email. We send one email with a link. Nothing else is sent until you select it. Then we send a short welcome email.
We email you as soon as enrolment opens, with the details for the course you chose.
Unsubscribe at any time, from the link in any email we send.

We do not sell your details or share them for anyone else's marketing. Privacy notice.

Ask us a question

Ask about the qualifications, or ask Kate Stockton to call you back. We reply within two working days.

Name

What are you interested in?

Is it for you, or a team?

Your question (optional)

Phone (needed for a call back)

You do not need to tick "Email me when courses open" to ask a question. If you used the free checker on this page, your answers are sent with your question.

We use your details to answer your enquiry. If you give a phone number, we may call you. If we do not hear from you, we may follow up once or twice by email and once by phone about this enquiry only. You can ask us to stop at any time by replying to any of our emails. How we use your details.

Talk to a person

Kate Stockton is your named contact: email enquiries@practitionerpathways.co.uk. Kate replies within two working days.